Metro Department of Public Health Director Dr. Michael Caldwell is the subject of multiple human resources complaints, which are currently under investigation.
Complaints to the Metro Human Resources Department are not a public record until an investigation is completed. Multiple sources told the Tennessee Lookout the complaints are serious in nature.
Caldwell could not immediately be reached for comment through a department spokesman. Nashville Mayor John Cooper’s spokeswoman Katie Lentile referred questions to the city’s HR department.
“HR has received complaints regarding Dr. Caldwell, but these complaints are currently under investigation and we do not share information during an active investigation,” HR Director Shannon Hall said. “We can share once the investigative process has completed.”
The human resources complaints were initially sent to Dr. Alex Jahangir, chairman of the health board.
“As board chair, I take any concerns brought to me very seriously and forward serious concerns to HR and an investigation is being taken up,” Jahangir said. “I don’t take anything lightly that doesn’t need to be taken lightly.”
Jahangir said the board has not yet taken the matter up and wouldn’t until the HR investigation process played out. He said he can’t comment on the nature of the complaints.
“I think every process needs the due diligence and needs to be done appropriately in keeping the respect and expectations that anyone would have,” Jahangir said. “I think that’s really critical to respect the process.”
Caldwell was thrown into the fire of the international COVID-19 pandemic, having been confirmed to the post by Metro Council just days before the seriousness of the situation became clear.
Caldwell, who has a long resume of working for public health departments and collaborating with them as an executive with pharmaceutical companies, found himself in the news quickly.
He soon entered into a controversial agreement with local law enforcement and other first responders to share the names and home addresses of individuals who tested positive for the virus.
Caldwell said at the time the practice of sharing information would help keep police officers and ambulance workers protected, and therefore curb the spread of the virus.
But Metro Public Health Board members said they were “blindsided” by his decision and put a temporary halt to the policy in order to contract with a technology company that could facilitate the sharing of data without putting individuals’ privacy at risk.
Caldwell, through a spokesman after publication of this story, disputed the characterization from board members that they were taken by surprise by his decision to share data, sending audio and minutes from an April 7 board meeting. At the end of that meeting Dr. Stephanie Bailey, a former health department director who aids Caldwell, said the health department had shared information with police on the locations of infected residents.
Board members also criticized Caldwell after hearing from staff he had been absent from the department for “long stretches of time” and neglected routine duties in his early months on the job.
Caldwell pushed back on those criticisms, saying he had spent time engaging in the community. He told board members he was “amazed at the job I am doing.”
Caldwell also championed the health department partnering with a local lab to conduct COVID-19 vaccine research. The department collaborated with Clinical Research Associates on multiple vaccine research trials.